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To help you to decide if your business would benefit from being online, consider the following:
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Would you gain a competitive advantage if you improved customer service and expanded your company's visibility? |
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Would customer feedback better help you to meet customer's needs and increase profits? |
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Do your products or services require substantial consumer education or after-sale support? |
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Would improved communication with your customers help obtain new or repeat business? |
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Would you expand into new (geographically unrelated) markets if you could do so cost effectively? |
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Does the opportunity to offer your products or services internationally appeal to you? |
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Do any of your products have niche market appeal? |
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Do you desire to extend database access to your outside staff or partners when they are out of town or away from the office? |
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Because the "barriers to entry" are minimal, would developing a Web site permit your company to compete with other leading companies that offer the same product or service, but have large overhead costs? |
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As your cost of marketing via traditional channels continues to rise does it have a reciprocal impact on your profits? |
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Does the possibility of providing sales and customer service 24 hours a day using no additional personnel sound cost-effective to you? |
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These questions were designed to make you think about the benefits of using Internet technology. There are no right or wrong answers except how they pertain to your business and your long-term marketing plan.
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